Goods Donation Acceptance Policy

1. Purpose of this policy

This policy applies to used goods offered to the Foundation by individuals, businesses, collection partners, supporters, or other organisations. It helps protect children, donors, volunteers, staff, partners, and the wider community by setting clear expectations before goods are collected, dropped off, sorted, resold, reused, recycled, donated, disposed of, or otherwise handled.

We ask all donors and collection partners to check items carefully before donation. Goods should be lawful, safe, clean, suitable for handling, and appropriate for the Foundation’s charitable purpose.

2. Goods we may accept

We may accept suitable second-hand goods, bric-a-brac, and small household items where they are clean, safe, lawful, and practical for us to collect or process.

3. Goods we cannot accept

We cannot accept items that are unlawful, unsafe, unsuitable, or impractical for the Foundation to handle. The following categories are not accepted unless we have confirmed otherwise in writing where applicable.

4. Illegal, unsafe, or suspicious items

The appropriate authority may include the police, Trading Standards, environmental health, safeguarding bodies, or another relevant authority depending on the nature of the item and the concern. We will act responsibly and proportionately, with the safety of children, families, staff, volunteers, donors, and the public as our priority.

5. Unsuitable goods and disposal

The Foundation is not required to accept or keep goods that do not meet this policy. If items are unsuitable, damaged, unhygienic, contaminated, unsafe, incomplete, not practical to process, or not useful for the Foundation’s purposes, we may refuse them at the point of collection or drop-off.

If unsuitable items are discovered after collection or during sorting, the Foundation may recycle, dispose of, or bin them at its discretion. Where goods form part of an agreed paid collection arrangement, rejected items may be excluded from any accepted weight or payment calculation.

6. Ownership and reclaiming items

Once goods have been collected or accepted by the Foundation, ownership normally transfers to Kids After Hours Foundation Limited. The Foundation may then sort, sell, recycle, donate, dispose of, or otherwise handle the items at its discretion.

Donors and collection partners should check items carefully before donation. We are not responsible for personal items, valuables, documents, money, keys, or other goods included by mistake once items have been collected, sorted, processed, recycled, disposed of, or sold.

7. Donor and collection partner responsibilities

By offering goods to the Foundation, the donor or collection partner confirms, to the best of their knowledge, that they own the items or have permission to pass them on, and that the items are not stolen, counterfeit, dangerous, prohibited, contaminated, unsafe, or knowingly unsuitable.

Items should be ready for collection, accessible, packed safely where possible, and separated from anything that should not be donated. Appointment times, collection locations, and any special arrangements must be agreed with the Foundation in advance.

8. Collection arrangements and written agreements

Drop-offs are by appointment only. For regular collection partners, the Foundation may use a separate written agreement covering collection frequency, collection boxes, locations, payment terms where applicable, weighing arrangements, safety requirements, and notice periods.

Any changes to accepted goods, collection frequency, payment arrangements, collection locations, or operational requirements should be agreed in writing.

9. Contact

If you are unsure whether an item can be accepted, please contact the Foundation before bringing or arranging collection of the goods.