Privacy Policy

1. Introduction

Kids After Hours Foundation Limited ("we", "us", "our", or "Foundation") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using this Website, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

We collect information in various ways, including information you provide directly and information collected automatically through your use of our Website.

2.1 Information You Provide

When you complete forms on our Website, such as appointment booking or sponsorship enquiry forms, we collect the information you provide, including your name, email address, phone number, and any other details you choose to share. This information is necessary to process your enquiry and respond to your request.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and your use of the Website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• • Processing and responding to your appointment bookings, donation enquiries, and sponsorship requests
• • Sending you confirmations, updates, and other administrative communications
• • Improving our Website and services based on user feedback and usage patterns
• • Analysing Website traffic and user behaviour to understand how visitors interact with our services
• • Complying with legal obligations and protecting our legal rights
• • Preventing fraud and ensuring the security of our Website

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• • Consent: When you have explicitly consented to the processing of your data
• • Contract: When processing is necessary to fulfil a contract with you
• • Legal Obligation: When we are required by law to process your data
• • Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• • With service providers who assist us in operating our Website and conducting our business, subject to strict confidentiality agreements
• • When required by law or in response to legal process, such as a court order or subpoena
• • To protect our rights, privacy, safety, or property, and that of our users and the public
• • In connection with a merger, acquisition, or sale of assets of the Foundation

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Appointment booking information is typically retained for one year. Donation and sponsorship enquiry information is retained for two years to maintain records of our fundraising activities.

You may request the deletion of your personal information at any time, subject to legal and operational requirements.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• • Right of Access: You have the right to request a copy of the personal data we hold about you
• • Right to Rectification: You have the right to correct inaccurate or incomplete personal data
• • Right to Erasure: You have the right to request deletion of your personal data
• • Right to Restrict Processing: You have the right to restrict how we use your data
• • Right to Data Portability: You have the right to receive your data in a structured, commonly used format
• • Right to Object: You have the right to object to certain types of processing

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last updated" date.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have violated your privacy rights.